You may be eligible for services under the Parkland HEALTHplus program.
To see if you are eligible for a financial assistance program, you will need to bring information with you the next time you come to the hospital or health center. This will help make sure that all eligible patients are enrolled in Medicaid, Medicare, PHP or other programs. If you do not qualify for any program, we can tell you how much it will cost for your care. To have your account information checked, please meet with a Business Service Representative as soon as possible.
Please go to one of the following Eligibility Centers at:
- 4917 Harry Hines Blvd (next to the Parkland Prescription Center)
- If you are a Community Oriented Primary Care (COPC) patient, you should go to your neighborhood health center.
- 1st Floor - By the Main Entrance
- 1st Floor - Between the Main Entrance and the Cafeteria
When you meet with your Business Services Representative, please bring the following information:
- Your Identification - A photo ID such as your driver’s license, your Texas Department of Public Safety ID card or your student or employee picture ID.
- Your Address - Something that shows you live in Dallas County, such as your lease agreement, current utility bills or your monthly Medicaid form.
- Your Income - Something such as your lasts two payroll or unemployment check stubs, Social Security award letter, retirement or VA benefits or last year’s income tax return.
- Statement Showing You Are Not Working - Such as a Texas Workforce Commission (TWC) registration or your disability statement from a licensed doctor.
- How Many People Are In Your Family - For each family member, bring birth certificates, guardianship papers or bring your last year’s income tax return.
To help you remember what to bring, download our Documentation Checklist - English, Spanish
When you bring your paperwork, we will determine what financial assistance program you may qualify for and provide you a list of benefits. We will give you a list of health centers and physicians so you can choose which clinic you want to go to, and who you want to be your Primary Care Provider. Please bring your information to your first meeting with your Business Services Representative. If you do not bring the papers, you will have to pay for non-emergency care and medicines when you see the doctor.
If you have any questions, please call our Customer Service Representatives at:
(214) 590-6877
8:00 AM - 4:30 PM
Monday – Saturday
If you do not live in Dallas County and you do not have insurance (Medicare, Medicaid, private insurance or County Indigent Health Care), you will have to pay in advance for non-emergency treatments and medicines.
