A
5200 Harry Hines Blvd.
,
Dallas
,
TX
75235
- connect with a hospital unit or department
- 214-590-8000
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email us
- locate a patient
- connect with a hospital unit
- 214-590-8000
- schedule an appointment with our clinics if you are a new patient
- 214-590-5601
- praise staff or hospital
- report patient care issues
- 469-419-0820
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email us
- help with financial issues
- registration and payment
- 214-590-4900
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read more
- provide spiritual or emotional comfort
- 214-590-8512
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learn more
- provide support for MyChart
- Monday-Friday, 7 a.m.-7p.m
- 214-590-7000
- register for a community event or Parkland speaker
- 214-590-1152
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read more
- provide information about Parkland jobs
- 214-590-8073
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read more
- provide information on products and equipment
- 214-590-4600
- provide supplier information
- 214-590-4600
- Visitation hours may vary by floor
- 214-590-8000
- Main Retail Café: Mon - Sun | 6:30 a.m. - 7 p.m.
- Starbucks Café: WISH Building | Mon - Fri | 5:30 a.m. - 5:30 p.m.
- Park Market Café: Mon - Fri | 6:30 a.m. - 7 p.m. | 8 p.m. - 4 a.m. | Sat -Sun | 7 p.m. - 4 a.m.
- Monday - Friday: 9 a.m. - 8:00 p.m.
- Saturday & Sunday: 10 a.m. - 4:00 p.m.
- Monday - Friday: 9 a.m. - 5 p.m.
- 214-590-8831
- Monday - Friday: 8 a.m. - 4:30 p.m.
- Monday - Friday: 7 a.m. – 7 p.m.
- Monday - Friday: 6 a.m. - 11 p.m.
- Saturday: 8 a.m. – 7 p.m. Sunday: Closed
- Holiday hours may be different
Posted: 10/12/2016
Enrollment period runs through Jan. 31, 2017
The fourth open enrollment period into the Health Insurance Marketplace begins Nov. 1, 2016 and runs through Jan. 31, 2017. Through the Marketplace, individuals are able to go to one place to search for health coverage options and choose from the health plans available in their area.
The best source for information about the Marketplace is the website www.healthcare.gov. The website is available 24/7 and provides information on how the Marketplace works, what the benefits are and key deadlines. Individuals can also call 1.800.318.2596 to speak with trained customer service representatives 24 hours a day, 7 days a week.
For individuals needing further assistance, Parkland Health & Hospital System will have certified application counselors available from 8 a.m. to 4 p.m., Monday thru Friday in Parkland’s Business Office to answer questions about the Affordable Care Act (ACA) and provide help enrolling in the Marketplace. The Business Office is located on the first floor of the old Parkland OPC, 5201 Harry Hines Blvd., Dallas, 75235. Certified application counselors will not be available at any of Parkland’s Community Oriented Primary Care health centers.
“We will have a limited number of certified application counselors available to assist patients with the enrollment process,” said Rhonda Miller, Parkland’s Senior Vice President of Revenue Cycle. “We encourage those who may qualify for the Marketplace to log into the government’s website or speak to one of the government’s trained customer service representatives.”
Most people must have qualifying health coverage or pay a fee for the months they don’t have insurance. Health coverage exemptions are available based on a number of circumstances, including certain hardships, some life events, health coverage or financial status and membership in some groups. Additional information on exemptions is available at www.healthcare.gov.
In addition, a special enrollment period (SEP) outside of the yearly open enrollment exists for those with certain life events including losing health coverage, moving, getting married, having a baby or adopting child. If an individual qualifies for an SEP, they usually have up to 60 days following the event to enroll in a plan. If they miss that window, they have to wait until the next open enrollment period to apply.
Those who may need assistance can contact Parkland’s Customer Service department at 214.590.4900. For more information about Parkland’s services, visit www.parklandhospital.com.