Posted: 6/9/2014
Parkland Health & Hospital System has launched a new external website that is more patient-focused and easier to use. The new
parklandhospital.com offers interactive functions, including a clinic locator, event locator and registration, online bill pay, as well as polls and surveys.
The new site will prove to be an important communications tool for Parkland. With its new capabilities and fresh content, the site will also better help our patients and their families find the information and services they need, while improving their access to the Parkland system. For instance, people can now navigate the site in multiple ways, which will help them navigate the hospital system with ease.
“This site is aimed at improving customer service. We want to help people find the care and support they need as easily and quickly as possible. That improves access to care and services and ultimately helps people stay healthy,” said Mike Malaise, Interim Senior Vice President of External Affairs.
Also for the first time, Parkland will offer a website in
English and
Spanish to better connect with patients and the community.
New site features include:
The new website will continue to evolve and improve. Upcoming additions include more interactive functions, such as video, a greater number of patient stories and successes, as well as more educational information about health conditions and healthy living.
Parkland has been progressively moving toward more digital communications in an effort to connect with the community regarding important information in a mobile and cost effective way, including e-newsletters and more dedicated social media.
“Our customers and employees are increasingly asking for more digital, mobile and social communications options. It’s a smart way to use our resources,” Malaise added.