Designation by national organization for inclusive practices, policies
Parkland Health & Hospital System has been recognized as a Top Performer in LGBT Healthcare Equality by the Human Rights Campaign (HRC) Foundation, the educational arm of the country’s largest lesbian, gay, bisexual and transgender (LGBT) civil rights organization.
Parkland earned top marks in meeting non-discrimination and training criteria that demonstrate its commitment to equitable, inclusive care for LGBT patients and their families.
The findings were part of HRC Foundation’s Healthcare Equality Index 2017, the 10th edition of an annual survey that encourages equal care for LGBT Americans by evaluating inclusive policies and practices related to LGBT patients, visitors and employees.
“Every day at Parkland, we are committed to creating an inclusive culture of care for our patients, visitors and staff. And this award by the HRC Foundation shows that our efforts are being recognized,” said Ildemaro Gonzalez, Parkland’s Vice President and Chief Inclusion and Diversity Officer. “This recognition by the HRC Foundation only makes us more committed to providing the most equitable healthcare possible for all the communities we serve.”
A record 590 healthcare facilities participated in this year’s Healthcare Equality Index survey, with 303 earning as Leaders in LGBTQ Healthcare Equality, while another 144 facilities were recognized as Top Performers.
In Texas, Parkland was one of eight facilities that earned Top Performer status or higher.
This was the first time HEI participants were given a score based on how many LGBTQ-inclusive policies and practices they have in place in four different criteria – patient-centered care, as well as patient services and support, employee benefits and policies, and patient and community engagement.
“These facilities demonstrated that they have full LGBTQ-inclusive patient and employment non-discrimination policies,” said Chad Griffin, President of the Human Rights Campaign Foundation in making the announcement. “The 2017 HEI reminds us again that though we have made tremendous gains over the past decade, there is still much more work left for us to do.”
The Healthcare Equality Index offers healthcare facilities unique and powerful resources designed to help provide equal care to a long-overlooked group of patients, as well as assistance in complying with regulatory requirements and access to high-quality staff training.
“The Healthcare Equality Index allows us to identify improvement opportunities across the system,” said Jessica Hernandez, Parkland’s Senior Vice President of Operations for Population Health. “The process helps to ensure our policies and practices support equality and inclusion of LGBT patients, their families, visitors and our employees.”
For more information about the Healthcare Equality Index 2017 or to download a free copy of the report, visit www.hrc.org/hei. For more information about services available at Parkland, visit www.parklandhospital.com.