Parkland Health & Hospital System is committed to giving you the best possible care. We respect your right as a patient.
Patients have the rights to:
A minor receiving comprehensive medical rehabilitation services is entitled to:
As a patient, you have the responsibility to:
Concern regarding your care
You have the right to tell us when you have a concern or complaint about your health care services. If you present a concern, your care will not be affected in any way. An issue can be addressed most promptly by talking with your nurse or other health care provider. If you feel an issue is not being addressed appropriately, please contact the Parkland Patient Relations Department at 214.590.8945. A representative will contact you within 48 hours. You may file a complaint directly with an oversight agency regardless of whether you have used the Parkland complaint process.
If you feel your concern is not being address by Parkland, you may contact