Some of your health information is easily accessible by signing up for MyChart, Parkland’s secure, online portal to your health record. Past appointments, after appointment instructions and some test results are available in MyChart. To sign up, ask your health care provider or contact MyChart support.
Request copies of medical records in person
Patients in need of a copy of their medical records can request them at the Release of Information area located on the first floor of the new hospital at 5200 Harry Hines Blvd., next to Patient Relations.
Only legal requestors, including police officers, the FBI, criminal subpoenas, notary subpoenas and other process servers should request documents in person at the Health Information Management office at the Moody Outpatient Clinic on 5151 Maple Avenue, 5th Floor Suite 1164.
Request copies of medical records by mail
To receive copies of medical records, download the
Medical Records Request form and mail the completed form to:
Release of Information
Parkland Health Information Management (Medical Records)
5151 Maple Avenue Suite 05-1164
Dallas, Texas 75235
When writing to obtain copies of records, please provide
- Patient’s name at treatment
- Patient’s date of birth
- Patient’s Social Security number
- The date(s) of treatment
- Exact information from the date(s) of treatment
- Address where the information should be sent
- Purpose of request
- Sign and date the request
Please do not send requests through email. We cannot honor email requests because a signature is required to release medical information.
The Release of Information office will not provide records without a written request by the patient, the parent of a minor patient or a legal representative. After the request is received, the Release of Information office will try to provide an answer within 15 business days. Copies of records are faxed only for emergency medical treatment.
There are fees to obtain copies of records. These fees must be paid before the records are mailed to the requester. When a request is received, the Release of Information office will send the requester an invoice stating the fee for copies. The fees for copying records are set by the state of Texas and are reviewed for changes annually.
If you need more information on how to get copies of records, please call 214.590.5470.
Amendment Requests
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) gives individuals the right to request an amendment to their protected health information if they feel their health record contains information that is factually incorrect or incomplete. To request an amendment, please download the form below and mail it to the address on the form.
HIPAA Medical Record Amendment Request Form
Solicitud de modificación de expediente medico conforme a la ley HIPAA